Coordinate communications between customers and Estimatics team.Build relationships with customers by effectively responding to calls, text messages, and walk-in business.Ensure insurance partners and customers are supported in a timely and professional manner.WOW every customer through all phases of the repair process.This is an entry level position that offers the opportunity to learn our business operations and further grow your career. This person is crucial for keeping the shop's schedule and office organized and running smoothly. If you enjoy interacting with people, welcoming customers and overseeing daily shop tasks, this is a great role for you to consider with Gerber.Our Customer Service Representative is the person that regularly interacts with our customers through scheduling estimates and/ or repairs. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. Gerber Collision & Glass recognizes, values and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics. As we continue to grow, we have endless opportunities for you to grow with us. Gerber offers a great place to launch and grow careers. With over $2+ billion in sales, over 800 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our goal to WOW Every Customer and Be the Best! Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. You'll receive a great salary and benefits, and experience the support and opportunity you deserve.
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